Book a service. Track your docket.
Raise a request in under a minute and follow it in real time โ from registration through technician dispatch to resolution.
Book a Service
Fill in your details and we'll assign a technician and generate a docket number.
Track Your Docket
Enter the docket number from your confirmation SMS or email.
A digital service platform, end to end
Docket execution, stock management, customer registration and technician tracking โ all integrated into one system.
Service dockets are generated and routed automatically to the nearest available technician, cutting response time dramatically.
Real-time visibility of spare-part inventory across centres means fewer return visits and faster resolution.
GPS-based dispatch with accurate ETAs, so you know exactly when your technician will arrive.
100+ service centres across India
Wherever you are, there's a Kutchina service centre within reach โ staffed with trained technicians and stocked with genuine parts.