๐Ÿ‡ฎ๐Ÿ‡ณ Free 3D Kitchen Design Consultation  ยท  Flat 10-Year Warranty
Customer Service

Book a service. Track your docket.

Raise a request in under a minute and follow it in real time โ€” from registration through technician dispatch to resolution.

Step 1

Book a Service

Fill in your details and we'll assign a technician and generate a docket number.

By submitting you agree to be contacted by a Kutchina service representative regarding this request.

Step 2

Track Your Docket

Enter the docket number from your confirmation SMS or email.

How Our Service Works

A digital service platform, end to end

Docket execution, stock management, customer registration and technician tracking โ€” all integrated into one system.

Automated Docket Execution

Service dockets are generated and routed automatically to the nearest available technician, cutting response time dramatically.

ERP-Backed Stock Control

Real-time visibility of spare-part inventory across centres means fewer return visits and faster resolution.

Live Technician Tracking

GPS-based dispatch with accurate ETAs, so you know exactly when your technician will arrive.

Nationwide Network

100+ service centres across India

Wherever you are, there's a Kutchina service centre within reach โ€” staffed with trained technicians and stocked with genuine parts.